Privacy Policy

QVQ Holding BV, referred to as “we”, understands that your personal information—information that can be used to directly or indirectly identify a specific individual—is of great value and concern to you.

This Privacy Policy describes how we collect, retain and use information about individuals who visit our website or interact with our employees or representatives in person, by telephone, by email or through other written communication.

Information you provide to us

We collect information about you and/or the company you represent when:

You contact us to obtain information about the services we provide;
You enter into a contract for services provided by us;
You enter into a contract to provide products or services to us;
You apply for a position within our company.

This information may be collected through our website or through contact with our employees in person, by telephone or by email.

The information we collect may include your name, organisation, address, email address, telephone number, fax number and other relevant information.

How we use the information

We use the information collected through our website or provided to our employees in person, by telephone or by email to provide the requested services and information and to fulfil contractual obligations towards clients and suppliers.

We have a legitimate interest in processing personal information for purposes including:

General communication, including clarifying questions, exchanging information and carrying out marketing and sales activities;
Documenting activities, including meetings, events and agreements;
Settling transactions, including payments, invoicing and contract management;
Logistics and transportation.

In this context, the processing of personal information is generally necessary for entering into or performing a contract.

When you do not wish us to process your personal information, we may be unable or legally obliged to refuse to enter into or perform such a contract.

Job applications

Our website may also be used as a platform for submitting job applications. Information collected through the website as part of a job application is processed solely for current or future recruitment purposes.

We have a legitimate interest in processing personal information during the recruitment process and in retaining records of this process.

Processing applicant information allows us to:

Manage the recruitment process;
Assess and confirm a candidate’s suitability for employment;
Decide to whom we will offer a position;
Respond to and defend ourselves against legal claims.

When processing your personal information, we will follow the relevant procedures to ensure that you are properly informed and able to clearly accept or refuse the processing of your information.

When your application is unsuccessful, we may retain your personal information in case suitable employment opportunities become available in the future.

We will request your consent before retaining your information for this purpose. You may withdraw this consent at any time.

Sharing your information

We do not rent or sell your personal information. This applies whether you are a client, supplier, prospective client or prospective supplier.

We also do not sell or disclose the fact that you are, or may become, a QVQ client or supplier.

To carry out your requests, respond to your enquiries, directly or indirectly fulfil contractual obligations or pursue another legitimate purpose, we may need to share your personal information with employees and third-party service providers acting on our behalf.

These third parties may include:

Postal or delivery service providers;
Law firms;
Consultancy firms;
Professional advisers;
Governmental or regulatory authorities.

The personal information provided to these parties will be limited to what is strictly necessary for them to perform their functions.

They may not use this information for any other purpose. They must also process the information as sensitive and confidential information, in accordance with this Privacy Policy and applicable data protection laws and regulations.

Sharing information relating to job applications

We do not share personal information provided as part of an application for a specific vacancy or a spontaneous application with third parties, except in the situations described below.

When we decide to employ you, we may be required to share some of your personal information to comply with our legal obligations.

Your information may, for example, be shared with:

The Dutch Tax and Customs Administration;
The Dutch social security authorities;
An occupational health and safety service provider;
An insurance company;
Our lawyers for the purpose of preparing an employment contract.

Legal disclosure

We may transfer or disclose your personal information to third parties:

To comply with a legal obligation;
When we believe in good faith that applicable legislation requires us to do so;
At the request of governmental authorities conducting an investigation;
To detect and protect against fraud, technical vulnerabilities or security vulnerabilities.

Information security

We take appropriate technical, organisational and administrative measures to protect the personal information held in our records against unauthorised access, loss, misuse, alteration and destruction.

The CEO, Edward Dolk, currently fulfils the role of Data Protection Officer and has been assigned responsibility for safeguarding personally identifiable information.

However, no company or service can guarantee complete security.

Information storage

We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy.

We may retain and use your personal information to the extent necessary to:

Comply with our legal obligations;
Comply with applicable laws and regulations;
Resolve disputes;
Enforce our legal agreements and policies.

We may also retain usage data for internal analysis purposes.

Usage data is generally retained for a shorter period, except when the data is used to improve security or the functionality of our services, or when we are legally required to retain the data for a longer period.

Your rights in relation to your personal information

You have rights concerning your personal information and how it is processed. You may exercise these rights at any time.

You have the right to:

Receive clear, transparent and easily understandable information about how we use your personal information and about your rights;
Access your personal information;
Correct or update your personal information;
Request that your personal information be deleted;
Restrict the processing of your personal information;
Lodge a complaint with the relevant national supervisory authority concerning how we process your personal information;
Withdraw your consent at any time when the processing of your personal information is based on consent.

When you withdraw your consent, this does not affect the lawfulness of processing carried out before your consent was withdrawn.

When you request the deletion of your personal information, we will take reasonable steps to respond to your request in accordance with applicable legal requirements.

Contact details

To exercise one of the rights mentioned above, please contact:

Contact person: Edward Dolk
Telephone number: +31 (0)30 253 3421
Address: Yalelaan 1, Androclus Building, room O270, 3584 CL Utrecht, The Netherlands
Email: e.dolk@qvquality.com

Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy from time to time.

We will not reduce your rights under this Privacy Policy without your explicit consent.

Privacy Policy.